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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE WEBSITE.  

 

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

 

Online Store Return Policy
Chemicals are NON-REFUNDABLE. Everything else we sell on our online store is returnable for full credit within 10 days (except certain special order and discontinued items identified in our catalog as "No Return"). All returns that are returned in an opened package may be subject to a 25% restocking fee. If you're not satisfied with something or you just decide you don't need it, you can obtain return instructions by sending e-mail to mike@poconopoolandspa.com (in your email, please tell us your order number, the part number and the reason for the return). If a part doesn't fit, don't try to "make it fit" and risk damaging the part (or yourself). We won't accept responsibility for any costs exceeding the cost of the part so please inspect the part before you start the repair.

For in-store purchase return policy, please see your purchase agreement.

 

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.poconopoolandspallc.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.poconopoolandspallc.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.poconopoolandspallc.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

All our products, except those otherwise noted or marked as "closeout" or "pre-owned" in our catalog, carry the full manufacturer's warranty. Closeout items do not carry a manufacturer warranty (but still are covered by our Return Policy). We sell the most recognized brands in the industry, so you can buy with confidence. But like other retailers, we do not offer any product warranty of our own. If you have questions about the warranty on a particular part, please email us at mike@poconopoolandspa.com.

Limitation of Liability
www.poconopoolandspallc.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.poconopoolandspallc.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a www.poconopoolandspallc.com product is mistakenly listed at an incorrect price, www.poconopoolandspallc.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.poconopoolandspallc.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.poconopoolandspallc.com shall issue a credit to your credit card account in the amount of the incorrect price.

SMS Terms & Conditions:
"Pocono Pool and Spa LLC", also known as "Pocono Pool". Send coupons, appointment reminders, and the status of services requested/delivered. Message frequency varies. Message and data rates may apply. Reply STOP to cancel Text HELP to [number] for help. Carriers are not liable for delayed or undelivered messages.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.poconopoolandspallc.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
www.poconopoolandspallc.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.poconopoolandspallc.com.

 

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.poconopoolandspallc.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
www.poconopoolandspallc.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.poconopoolandspallc.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.poconopoolandspallc.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.poconopoolandspallc.com in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless www.poconopoolandspallc.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, www.poconopoolandspallc.com may link to sites operated by third parties. However, even if the third party is affiliated with www.poconopoolandspallc.com, www.poconopoolandspallc.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.poconopoolandspallc.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.georgiaspacompany.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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