SERVICE FORMS ARE HERE!
Find your most popular forms below and sign up now.
Good afternoon, Pocono Pool & Spa Families. We hope this email finds you safe and well. We are aware that many of you have submitted requests and left messages for our Service & Renovation Department and are awaiting scheduling confirmation or a return call/email. We sincerely apologize for the delay. Please understand that our schedule for the months of April, May and June have been booked out since last season and we are doing our best to schedule requests as expediently as possible. Additionally, weather plays an important role in what we do. With the uncooperative weather at the beginning of the season which resulted in untimely delays, our Service Department has been continuing to work through the backlog. With the volume of calls and requests received daily this time of year, we are still scheduling at least two weeks out and response times are significantly delayed. If you have submitted a request or have left a message and you have not heard from us yet, rest assured, we are not ignoring you. We are simply trying to be fair and are working through the volume of requests and messages in the order in which they are received. We kindly ask that you do not leave repeated messages or contact our Retail Stores for service scheduling, as this only slows down the processing of your requests. Additionally, the Retail staff will not be able to assist with service scheduling. We appreciate your continued patience and understanding and look forward to assisting you as soon as possible.
In the meantime, please see the attached links for information regarding common pool and spa tips and troubleshooting that may be helpful. Additionally, feel free to stop into either our Stroudsburg or Cresco showrooms with a water sample for a comprehensive water analysis and consultation.
Thank you and have a great day!
August 6th through August 14th
Hayward Salt & Swim System
For both In-Ground or Above Ground Pools
TAKING WATER CARE
IN A FRESH DIRECTION!
NO MESS, NO STRESS FRESH MINERAL WATER POOL CARE
GREAT CHLORINE ALTERNATIVE
REDUCES CHLORINE USE UP TO 50%
FOR POOLS UP TO 40K
NO MESS, NO STRESS, NO GUESS
FOR SOFT-SIDED POOLS
2K to 5k gallons
NO MESS, NO STRESS FLOATERS
Flips when it's empty!
FOR POOLS UP TO 25K
CLEANER, CLEARER, AND SOFTER WATER
PACKAGES STARTING AT
Large and Extra Large
It's Time to Grill!
Your Life Will Never Taste the Same!
The highest quality, most versatile outdoor cooker you'll ever own.
Big Green Eggs Starting at
BioGuard SilkGuard Complete
Multi-Benefit 3" Chlorinating Tablets
are now Available!
Only a limited supply of each size.
Available in 25lb or 7.5 lb containers.
Purchase limits do apply. (Ask our sales associates for more info)
Talk to our sales associates regarding alternative products that can reduce chlorine usage by up to 50%.