Exciting Changes To Our Service Department
Hello and Happy New Year from Pocono Pool and Spa!!
As we enter 2019 we would like announce some exciting and positive changes to our infrastructure at Pocono Pool and Spa. Gerhard our Service Manager made the decision to retire at the end of 2018 after 12 years of dedicated employment with Pocono Pool & Spa. We sincerely wish him well and appreciate his remarkable years of service with the Pocono Pool & Spa family. With that being said, we have a new Service Department & Renovation Department manager as well as a new Assistant Service Manager.
We would like to congratulate Michael Caprioli for undertaking this new responsibility. Michael has been with our company since 1998, starting in our liner manufacturing facility, then working in Service, Construction, and Renovation over the course of two decades. Michael has worked with nearly all of our customers over the years and takes on this position with an incredible background in the pool business. He has extensive knowledge in pool openings, closings, general service, In-ground and Crestwood construction, in addition to managing the renovation department for the past 10 years providing customers with extraordinary pool liner replacements and custom pool renovations. As the new Service and Renovation Manager, Michael will be working side by side with our customers and technicians to achieve the highest level of service and customer satisfaction. Michael can be reached at 570-595-9070 extension 28 or by email at email@example.com.
Next, we would like to introduce Lisa Mulcahy, our new Assistant Service Manager. Lisa comes to us with over 20 years of experience in the service and construction management industry. This, coupled with her customer service expertise in multiple fields, will allow us to provide more efficient and cost-effective top-quality service for current and new customers alike. Lisa will oversee scheduling, customer service, billing and various other support functions related to the Service and Renovation Departments. Lisa can be reached at 570-595-9070 extension 36 or by email at firstname.lastname@example.org.
Please join us in congratulating both Michael and Lisa as they undertake these new responsibilities. We at Pocono Pool and Spa, are looking forward to another great season of taking care of all your pool and spa needs and we sincerely appreciate your business. Thank You!